AI Workflows

Context-powered workflows that know your business

Cassidy's AI workflows get context from across your entire business to automate complex tasks such as responding to RFPs, generating social media posts from blogs, drafting follow-ups to sales calls, and much more.
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Cassidy AI branded visual graphic showing an example of AI context-powered workflow automation to research leads and draft tailored email messages.
Trusted and partnered with 20,000+ teams
Microsoft
S&P100 Enterprise
Rvezy
#1 RV rental site in North America
Within
International marketing agency
Lexer
Award-winning customer data platform
AnyLabTestNow
230+ franchises across the US
Cisive
TOP 5 talent screener in the world

Traditional workflow
builders vs Cassidy

Most workflow tools stop at basic task automation. Cassidy brings your business context and knowledge directly into your workflows, letting you automate complex tasks that previously required human expertise.

Without Cassidy

Automations struggle with nuanced tasks and lack access to specific business context. You’re stuck with manual input and endless limitations.
Graphic representation of how traditional workflows limit the use of AI-specific actions & contextual information

With Cassidy

Connect your knowledge base, apply your business context, and seamlessly automate complex workflows across your business.
Graphic representation of how Cassidy allows users to build true AI-native workflows that have full-context of the business.

Smarter, more powerful workflows for your business

Action blocks

Embed powerful AI Actions into your workflow steps

Level up your workflows by adding intelligent AI steps (e.g. search knowledge base, add research agents) powered by your business context.
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Product visualization of how Cassidy allows users to build context-powered workflow automations from ready-made action blocks
Product visualization of how Cassidy allows users to create context-powered workflow automations with any foundational LLM model like Claude Sonnet or ChatGPT
10+ models

Connect the top AI models, personalized for each step

Choose from the leading AI models for each specific workflow step. Not all models are created equal, and some are better than others at specific tasks (e.g. writing, logic, research). When the latest models get released, we add them to Cassidy.
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Workflow triggers

Connect your existing tools to automate AI workflows

Trigger workflows automatically from Slack, HubSpot, Zendesk, and more. Cassidy fits directly into your existing stack, so powerful automation starts exactly when and where you need it.
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Product visualization of how Cassidy allows users to build context-powered workflow automations that have multiple, different triggers like Zendesk trigger, manual trigger, scheduled trigger or Hubspot trigger
Product visualization of how Cassidy allows users to request human approvals on critical stpes in their workflow automations
Get Approvals

Add "Human-in-the-loop" conditional steps

Easily add approval steps to your automated workflows, bringing in the right person at the right moment to keep everything accurate and on track.
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Bulk imports

Automate bulk tasks instantly with smart imports

Quickly upload any file type (PDFs, spreadsheets, documents, etc) and Cassidy will automatically extract the relevant information to run workflows at scale.
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Product visualization of how Cassidy allows users to use smart import to upload multiple documents at once & run context-powered workflow automations instantly

Integrates with all of your existing tools

Cassidy connects and real-time syncs with hundreds of tools that your team is already using.

Teams work faster with AI workflows

230+ Franchise locations across
the United State
Learn how AnyLabTestNow streamlines communications & customer support
50 hours
Time saved on content creation & customer support each month
Enterprise-level security
SOC 2 Type II
GDPR
CASA

The security-first AI platform

Single Sign-On (SSO)
capability
Supports enterprise Single Sign-On (SSO) providers to ensure secure and centralized user authentication.
SOC 2 Type II
compliant
Cassidy has achieved SOC 2 Type II compliance, demonstrating our adherence to user and workspace security.
Advanced user-level
permissions
Configure your workspace to have restricted permissions to data depending on user level.
GDPR compliant &
CASA certified
Cassidy adheres to GDPR compliance regulations and is CASA Certified, with advanced security for user privacy.
Enterprise-level
data security
Our security infrastructure includes row-level security and granular access control, protecting against unauthorized access.
No model
training
Unlike ChatGPT and other platforms, we never use your private data to re-train models.

FAQ

Have a question? Here are the answers to our most frequently asked questions. If you don’t find what you’re looking for make sure to contact us.
What is the benefit of multiple AI models?

Cassidy's multi-model support ensures optimal task execution with the current best models and easy adaptation to newer, more advanced models in the future.

What models do you support?

Cassidy supports OpenAI's GPT-4, Google Gemini, Anthropic Claude, leading open-source models, and more, offering a diverse range of AI capabilities.

How does Cassidy’s knowledge base make my AI smarter?

Cassidy's knowledge base transforms AI into a powerhouse for your business, using your unique data to fully automate tasks with complete contextual understanding.

How secure is my data?

Your data remains highly secure with Cassidy; we prioritize enterprise-grade security protocols and never use your data for model training.

What’s the difference between assistants and workflows?

Assistants interact directly with users for tasks like answering queries, while workflows automate complex, multi-step processes in the background.

Build AI workflows personalized to your team