Turn meetings into powerful AI workflows

In real time, Cassidy’s Meeting Recorder transcribes conversations to power workflows across your company: trigger next-step workflows, update CRM records, notify teams in Slack of competitors mentioned, and much more.
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Graphic product illustration of Cassidy Meetings allowing users to record, store, generate transcripts and action-items from Google Meet & Zoom
Trusted and partnered with 20,000+ teams
Microsoft
S&P100 Enterprise
Rvezy
#1 RV rental site in North America
Within
International marketing agency
Lexer
Award-winning customer data platform
AnyLabTestNow
230+ franchises across the US
Cisive
TOP 5 talent screener in the world
Graphic product visualization of Cassidy Meetings, a product feature that allows users to record & store all video calls information in one place.

Every meeting, remembered

Cassidy automatically uploads your calls into a centralized, searchable knowledge base—so you never lose track of what was said. Search across sales, product, and customer success meetings instantly—and turn conversations into long-term context your whole team can use.

An intelligent meeting pipeline

Cassidy understands your business conversations in context. The Meeting Recorder extracts key details (attendees, decisions, tasks, and sentiments) to automatically trigger existing workflows. It acts as both a team assistant and operations analyst, capturing comprehensive notes, updating organizational knowledge, and setting next steps in motion.
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Product visualization of how Cassidy allows users to setup powerful AI automations from Meetings

From meeting to action, real outcomes for teams

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Create engineering tickets based on customer feedback
Customer Support
Automatically generate follow-ups for your sales calls
Sales
Auto create MEDDIC and
fill into your CRM
Sales
Write meeting minutes so that everyone can get caught up
Operations
Turn meetings with customers into case studies
Marketing
Qualify leads based on call conversation
Sales
Generate follow-up expansion opportunities for customers
Customer Support
Calculate Enterprise pricing for leads based on calls
Sales
Answer new support tickets with context of previous sales
Customer Support
Turn town halls or onboarding sessions into FAQ docs
Operations
Notify teams of competitors mentioned during calls
Marketing
Update support tickets based on calls outcomes
Customer Support
Identify pain points from calls to emphasize in marketing material
Marketing
Daily meeting prep with previous notes and action items
Operations
Ask questions about previous calls and invitees
Sales
Give feedback to sales team based on the quality of their call
Sales
Update Knowledge Base from topics discussed in meetings
Operations
Turn meetings into content for socials & blogs
Marketing
Create Executive Summaries of what’s happening for leadership
Operations
Add new POCs mentioned or added to the call
Sales
and much more ...

Integrates with all of your existing tools

Cassidy connects and real-time syncs with hundreds of tools that your team is already using.
Cassidy AI's branded visual graphic showing multiple logos of integrations that users can connect to when using Cassidy Meetings
Enterprise-level security
SOC 2 Type II
GDPR
CASA

The security-first AI platform

Single Sign-On (SSO)
capability
Supports enterprise Single Sign-On (SSO) providers to ensure secure and centralized user authentication.
SOC 2 Type II
compliant
Cassidy has achieved SOC 2 Type II compliance, demonstrating our adherence to user and workspace security.
Advanced user-level
permissions
Configure your workspace to have restricted permissions to data depending on user level.
GDPR compliant &
CASA certified
Cassidy adheres to GDPR compliance regulations and is CASA Certified, with advanced security for user privacy.
Enterprise-level
data security
Our security infrastructure includes row-level security and granular access control, protecting against unauthorized access.
No model
training
Unlike ChatGPT and other platforms, we never use your private data to re-train models.

FAQ

Have a question? Here are the answers to our most frequently asked questions. If you don’t find what you’re looking for make sure to contact us.
Why is Cassidy the best AI meeting recorder?

Cassidy goes way beyond basic note-taking. It can join any meeting, summarize discussion, extract action items, and trigger workflows instantly. Every meeting becomes searchable knowledge—automatically added to your knowledge base and connected to your broader business processes.

Can I search through all my previous meetings?

Yes. Cassidy indexes all your past meetings so you can search, ask questions, and retrieve key moments instantly—just like you would with a doc or dashboard.

Can Cassidy take action based on a meeting?

Absolutely. Cassidy can automatically create tasks, send follow-ups, update Salesforce, notify stakeholders, or trigger custom workflows—all based on what was said in the meeting.

Who can see my meetings?

You’re always in control. Cassidy supports advanced permissioning so you can manage exactly who can access which meetings, summaries, or insights—down to the individual level.

Does Cassidy integrate with my calendar and conferencing tools?

Yes. Cassidy connects with Google Calendar, Outlook, Zoom, Microsoft Teams, and more. It joins meetings automatically and syncs insights to the tools your team already uses.

How accurate are Cassidy’s meeting summaries?

Cassidy uses leading AI models and your company’s context to deliver accurate, actionable summaries—far beyond generic transcripts. You’ll get clear takeaways, action items, and next steps tailored to your business.

Can I connect meeting insights to my knowledge base?

Yes. Cassidy automatically adds meeting summaries to your knowledge base—making them searchable, referenceable, and usable across the platform.

Build AI automations personalized to your team