CASSIDY FOR Professional Services

AI Agents built for the pace of professional services

From RFP responses to client research to meeting prep, Cassidy automates the non-billable work that keeps your most valuable people from doing valuable work.
User interface showing Cassidy AI agents including Meeting Prep Agent, Client Research Agent, and RFP Response Agent, with details about the RFP Response Agent capabilities.
Trusted by 20,000+ teams worldwide
What you are installing

A complete operating system for professional services

Not software you figure out alone. A system—with the infrastructure, the automations, and the people to make it work.
01. The Platform
AI infrastructure built on your data
02. The agents
Ready-to-run Workflows, tailored to you
Central Cassidy logo with three blue circular icons representing the Cassidy ecosystem ( Platform, Agents, Experts) connected by dotted lines on a dark background, representing settings, monitor, and user group.
03. The Experts
AI consultants who know professional services

One platform to automate the work that cuts into billable hours

Knowledge Base
Give AI your firm's institutional knowledge
Connect your proposals, case studies, past deliverables. Cassidy understands your terminology, client history, and how your firm operates.
AGENTS & WORKFLOWS
Automate the work that drains billable time
Build Workflows that automate RFP responses, meeting prep, and client research. Consultants edit and refine rather than start from scratch.
SECURITY & COMPLIANCE
Built for sensitive client work
SOC 2 Type II and GDPR compliant. Your data never trains AI models. Role-based access controls ensure your proprietary specs and customer information stay secure.
PROPOSALS

Respond to RFPs in hours, not days

  • Ingests RFPs and extracts structured requirements
  • Pulls from past proposals, case studies, and approved language
  • Generates first-draft proposals for consultant review
BUSINESS DEVELOPMENT

Comprehensive prospect research on demand

  • Aggregates company news, financials, and leadership changes
  • Pulls relevant history from CRM and past engagements
  • Updates automatically as new information emerges
CLIENT DELIVERY

Generate meeting prep briefs automatically

  • Searches CRM, project files, and recent communications
  • Surfaces open action items and project status
  • Generates briefs automatically based on calendar
OPERATIONS

Capture billable hours from calendar data

  • Extracts billable time from calendar and project data
  • Identifies unbilled time across the team
  • Outputs draft timesheets ready for approval

More ways to automate professional services workflows

Business development, client delivery, and operations teams use Cassidy to tackle their most time-consuming processes

Connects to the tools your team already uses

Pull context from anywhere. Take action everywhere.
Deploy where your team works.
Grid of Cassidy integration app icons including OpenAI, Google Drive, Slack, Google Chrome, Confluence, Salesforce, Zendesk, HubSpot, Microsoft Teams, Gmail, and SharePoint with text labels Reply DM, Write Email, Update Lead.

Meet the teams getting real AI wins

From Fortune 500s to fast-scaling startups, teams rely on Cassidy for the work that matters most.

Secure, governed, and ready for enterprise

We maintain compliance with the strictest international security and privacy standards
SOC 2 Type II
GDPR
CASA
HIPAA
No model training on your data
Your information stays private and is never
used for training
Single sign-on (SSO)
Connect your identity provider for secure,
centralized access
Advanced RBAC user permissions
Fine-grained control over access across
teams and roles
Advanced data security
Row-level security and granular access controls protect against unauthorized access
Choose your model
Select from leading models from OpenAI,
Anthropic, and Google
Organization-wide instructions
Set guardrails and rules that apply across every Agent and Workflow

Frequently asked questions

Find answers to common questions about the Knowledge Base, security, and getting started. Still have questions? Talk to our team!
How is Cassidy different from other AI tools?

Cassidy isn't a generic AI chatbot—it's a platform built for benefits operations. We combine no-code Workflows your team can build on with a dedicated solutions team that helps you design, implement, and optimize automations specific to your processes.

What professional services workflows can Cassidy automate?

Teams use Cassidy to draft RFP responses, generate client research dossiers, prep for meetings, track time from calendar data, build QBR decks, and more.

Can Cassidy access our past proposals and case studies?

Yes. Cassidy connects to your document storage—Google Drive, SharePoint, OneDrive, Box—and indexes your proposal library, case studies, methodology docs, and past deliverables. Agents pull from this Knowledge Base to generate drafts and find relevant work.

How does Cassidy handle institutional knowledge?

Cassidy syncs with your document storage and parses past proposals, deliverables, and methodologies. When consultants leave or roll off projects, the knowledge stays searchable and accessible to the rest of the team.

Does Cassidy integrate with our CRM?

Yes. Cassidy connects to Salesforce, HubSpot, and other systems via native integrations or API. It also syncs with Google Drive, SharePoint, Outlook, Slack, and the tools your team uses daily.

How long does it take to get started?

Most teams stand up their first Workflows in days, not months. Our solutions team partners with you to identify high-impact use cases, build initial automations, and ensure your team sees value quickly.

Is Cassidy secure enough for client data?

Yes. Cassidy is SOC 2 Type II and GDPR compliant. Your data is encrypted in transit and at rest, never used to train AI models, and protected by role-based access controls and full audit logging.

Can non-technical team members build Workflows?

Absolutely. Cassidy is no-code—if you can describe what you want to automate, you can build it. No IT tickets, no engineering dependencies.

What AI models does Cassidy use?

Cassidy supports leading models from OpenAI, Anthropic, and Google. You can select the right model for each task, balancing accuracy, speed, and cost.

Move from idea to production with Cassidy