Searchable Sales Call Memory

How does it work?

Searchable Sales Call Memory gives you instant access to what was said across your sales conversations. Ask questions like:

• What did the VP of Engineering say about their timeline in last week's call?
• What next steps did we commit to with Acme Corp?
• Who is the economic buyer on the Meridian deal?
• What pain points has this prospect mentioned across all our calls?
• When did we last discuss pricing with DataFlow?
• What's the decision process for the Vertex opportunity?
• Has this account mentioned any competitors?
• What MEDDICC gaps do we have on this deal?

The Assistant searches across transcribed calls, extracts relevant moments, and cites the specific recording—so you can verify or dig deeper when needed.

Who uses Searchable Sales Call Memory?

Searchable Sales Call Memory is built for sales teams who need fast access to conversation history without rewatching recordings:

• Account Executives looking up what was discussed in previous calls before follow-ups
• Sales Managers reviewing deal progress and rep performance across calls
• Sales Ops ensuring MEDDICC fields stay current and accurate
• New reps ramping on inherited accounts by searching past conversations
• Revenue leaders spotting patterns in objections, next steps, or deal blockers

It's especially useful for teams running MEDDICC or similar qualification frameworks—keeping fields updated without manual note-taking or call reviews.

Searchable Sales Call Memory use your Knowledge Base>?

Searchable Sales Call Memory captures and transcribes meetings directly from calendar invites, then syncs that content to your Knowledge Base alongside your connected sources—including Gong recordings, Salesforce records, Google Drive documents, and Slack conversations.

When you search for information, the Assistant:

• Pulls from transcribed call content with timestamps and speaker attribution
• Extracts and surfaces MEDDICC fields, next steps, and action items
• Links back to original call recordings and notes for verification
• Cross-references CRM data to connect conversations to specific deals
• Provides source citations so you know exactly where information came from

Because the Knowledge Base syncs continuously, every new call becomes searchable shortly after it ends—no manual uploads or tagging required.