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Create Support Ticket from Issue Raised on Call

Speed up issue resolution, enhance team responsiveness, and ensure customer concerns are tracked and addressed efficiently.
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What does it mean for you?

Speeds up issue resolution, enhances team responsiveness, and ensures customer concerns are tracked and addressed efficiently.

How it works?

Records meetings to identify and capture issues discussed during calls, automatically creating support tickets in your system with details, priority, and context from the conversation.

Overview
Customer Support
by cassidy

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Get help from our team of specialists to quickly integrate this solution into your existing workflow and unlock new growth.
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  • Hands-on onboarding and support
  • Self-paced training for your team
  • Dedicated implementation experts
  • Ongoing use case discovery
  • ROI tracking & analytics dashboards
  • Proven playbooks to get started fast

A dedicated team to drive adoption and results

Our implementation experts work hands-on with your team to make sure you see real value - fast. From setup to optimization, we’re here to help every step of the way.

We enable your teams - no IT required

We train your builders, support their workflows, and make sure they get the most out of Cassidy without ever waiting on engineering.

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