Customer Voice Miner
Understand customer needs and friction with a clear, data-driven view, enabling targeted fixes and roadmap alignment without manual synthesis by aggregating feedback into prioritized themes.
Get a demo
What does it mean for you?
Gives a clear, data‑driven view of customer needs and friction, enabling targeted fixes, roadmap alignment, and sharper messaging without manual synthesis.
How it works?
Aggregates support tickets, product reviews, survey responses, and call transcripts, then clusters feedback into prioritized themes with volume, sentiment, and representative quotes, including links back to source records.
Overview
Research
by cassidy
Implement it inside your company
Get help from our team of specialists to quickly integrate this solution into your existing workflow and unlock new growth.
Get a demo
- Hands-on onboarding and support
- Self-paced training for your team
- Dedicated implementation experts
- Ongoing use case discovery
- ROI tracking & analytics dashboards
- Proven playbooks to get started fast
A dedicated team to drive adoption and results
Our implementation experts work hands-on with your team to make sure you see real value - fast. From setup to optimization, we’re here to help every step of the way.
We enable your teams - no IT required
We train your builders, support their workflows, and make sure they get the most out of Cassidy without ever waiting on engineering.
