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Operational Data Analysis

Empowers operations teams to make informed decisions and optimize processes by transforming questions into actionable insights.
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Overview
Operations
Assistant

How does it work?

Operational Data Analysis handles the number-crunching and pattern recognition that slows teams down. Ask questions like:

  • What's causing the spike in processing times this month?
  • Show me fulfillment trends for the last quarter by region.
  • Which vendors have the highest return rates?
  • Are there any anomalies in last week's production output?
  • How does this month's throughput compare to our six-month average?
  • What bottlenecks are affecting our order completion times?
  • Which processes have the longest cycle times?

The Assistant analyzes your operational spreadsheets and connected data sources to deliver insights—without building custom reports or waiting on analyst bandwidth.

Who uses Operational Data Analysis?

Operational Data Analysis is built for operations teams who need to turn raw data into decisions:

  • Operations Managers identifying bottlenecks and process inefficiencies
  • Business Analysts tracking KPIs and spotting trends across departments
  • Supply Chain Teams monitoring inventory levels and fulfillment metrics
  • Finance Operations analyzing spend patterns and resource allocation
  • Project Managers tracking delivery timelines and capacity utilization

It's especially valuable when teams need answers fast—during planning cycles, executive reviews, or when investigating why a process isn't performing as expected.

How does Operational Data Analysis use your Knowledge Base?

Operational Data Analysis searches across your connected sources—including Google Sheets, SharePoint spreadsheets, Confluence documentation, Jira tickets, and more—to surface insights from your operational data.

  • Queries operational spreadsheets and databases for relevant metrics
  • Cross-references process documentation to provide context
  • Connects data to specific initiatives tracked in your project management tools
  • Surfaces historical data to identify patterns over time

Because the Knowledge Base syncs continuously, you're always analyzing the latest information—no manual exports or outdated reports.

Implement it inside your company

Get help from our team of specialists to quickly integrate this solution into your existing workflow and unlock new growth.
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  • Hands-on onboarding and support
  • Self-paced training for your team
  • Dedicated implementation experts
  • Ongoing use case discovery
  • ROI tracking & analytics dashboards
  • Proven playbooks to get started fast

A dedicated team to drive adoption and results

Our implementation experts work hands-on with your team to make sure you see real value - fast. From setup to optimization, we’re here to help every step of the way.

We enable your teams - no IT required

We train your builders, support their workflows, and make sure they get the most out of Cassidy without ever waiting on engineering.

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