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Bug Insights Extractor

Comprehensive documentation of bugs for faster resolution and seamless communication. Automatically transcribes customer calls and extracts bug-related information from support tickets, creating detailed reports.
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What does it mean for you?

Ensures comprehensive documentation of bugs, improving the speed and accuracy of issue resolution and fostering seamless communication between support and product development.

How it works?

Transcribes customer calls and extracts bug-related information from support tickets, automatically creating detailed reports with context for the development team.

Overview
Product
by cassidy

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Get help from our team of specialists to quickly integrate this solution into your existing workflow and unlock new growth.
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  • Hands-on onboarding and support
  • Self-paced training for your team
  • Dedicated implementation experts
  • Ongoing use case discovery
  • ROI tracking & analytics dashboards
  • Proven playbooks to get started fast

A dedicated team to drive adoption and results

Our implementation experts work hands-on with your team to make sure you see real value - fast. From setup to optimization, we’re here to help every step of the way.

We enable your teams - no IT required

We train your builders, support their workflows, and make sure they get the most out of Cassidy without ever waiting on engineering.

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